Terms and Conditions for Gears & Glow

Welcome to Gears & Glow! These Terms and Conditions outline the rules and regulations for the use of our online platform and the purchase of our artisan cosmetic products, including handmade soap, natural lip balms, sugar body scrubs, handmade bath bombs, body and hair oils, creams with botanical extracts, clay face masks, aromatic skincare oils, and skincare gift sets. By accessing this website and/or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Definitions

• "Company", "we", "us", "our" refers to Gears & Glow, located at 231 Millstone Lane, Unit 10C, Toronto, ON, M5V 1A1, Canada.
• "Our site", "the service", "our online platform" refers to the Gears & Glow website and any associated services or platforms.
• "User", "customer", "you" refers to the individual accessing or using our site or purchasing our products.
• "Products" refers to the artisan cosmetics manufactured and sold by Gears & Glow.

2. Acceptance of Terms

By using our online platform and purchasing our products, you signify your acceptance of these Terms and Conditions. If you do not agree to these terms, please do not use our site or purchase our products. We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our site after any such changes constitutes your acceptance of the new Terms and Conditions.

3. Products and Services

Gears & Glow specializes in the artisan manufacturing of cosmetics. Our product range includes, but is not limited to:

• Handmade soap
• Handmade cosmetics
• Natural lip balms
• Sugar body scrubs
• Handmade bath bombs
• Body and hair oils
• Creams with botanical extracts
• Clay face masks
• Aromatic skincare oils
• Skincare gift sets

All products are made with care and often with natural ingredients. Due to the handmade nature of our products, slight variations in color, size, and appearance may occur. We strive for accuracy in product descriptions and images, but cannot guarantee that your device's display of any color will accurately reflect the actual product color.

4. Orders and Payment

• Pricing: All prices for products are listed in Canadian Dollars (CAD) unless otherwise stated. Prices are subject to change without notice.
• Order Confirmation: An order confirmation email will be sent to you upon successful placement of an order. This email does not signify our acceptance of your order, but rather confirms that we have received it. We reserve the right to accept or decline your order for any reason.
• Payment: We accept various payment methods as indicated on our site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
• Shipping: Shipping costs and estimated delivery times will be calculated and displayed at checkout. We are not responsible for delays caused by shipping carriers or customs processes.

5. Returns and Refunds

Due to the nature of our cosmetic products, we have specific policies regarding returns and refunds. Please refer to our dedicated "Returns and Exchanges" policy page on our online platform for detailed information regarding eligibility, procedure, and limitations for returns and refunds.

6. Allergen and Ingredient Information

We strive to provide comprehensive ingredient lists for all our products on our online platform. It is your responsibility to review these lists carefully for any potential allergens or sensitivities before purchasing and using our products. While we maintain rigorous standards of hygiene and manufacturing, we cannot guarantee that products are completely free from traces of allergens due to shared equipment in a manufacturing environment. If you have a severe allergy, please exercise caution and consult with a healthcare professional before use.

7. Intellectual Property

All content on our online platform, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Gears & Glow and protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, display, or create derivative works of any content from our site without our express written permission.

8. User Conduct

You agree to use our online platform only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit anyone else's use and enjoyment of our site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.

9. Limitation of Liability

Gears & Glow shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our online platform or products; (ii) any conduct or content of any third party on our site; (iii) any content obtained from our site; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms and Conditions or our products, please contact us at:

Gears & Glow
231 Millstone Lane, Unit 10C
Toronto, ON, M5V 1A1
Canada

Phone: (416) 555-0187